researchJuly 22, 2026·OpenAI Blog

NTT DATA Group cuts incident analysis to 30 minutes with Codex

NTT DATA Group uses ChatGPT Enterprise and Codex to help 9,000 employees automate work, cut incident analysis to 30 minutes, and scale secure AI adoption.

Key Takeaways

•NTT DATA Group uses ChatGPT Enterprise and Codex to help 9,000 employees automate work, cut incident analysis to 30 minutes, and scale secure AI adoption.
•This story was reported by OpenAI Blog, covering developments in the research space.
•AI advancements continue to reshape industries — read the full article on OpenAI Blog for complete coverage.

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NTT DATA Group cuts incident analysis to 30 minutes with Codex

Key Takeaways

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NTT DATA Group cuts incident analysis to 30 minutes with Codex

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A little over a decade ago, I led the controls design for a first-of-its-kind full digital-control system for a U.S. nuclear plant. It was, on paper, a beautiful machine—engineered to run itself the way a modern airliner does, with operators watching over a system that rarely needed them. And we mad